Same director, same rather silly lifetime offer via Stacksocial, same reports about the very poor performance of the backup client software, same 'backed by AWS'. Do not use PCWorld shop /stackcommerce since apparently they will just talk you out of getting a refund and basically has no reasonable refund policy. To make a long story short, I have a USELESS product which I spend $59 and now I can't even cancel and get a refund. PCWorld said they're contacting the vendor, etc. So I requested a refund and they deflected it to PC World where I purchased the package. They finally said to uninstall and reinstall all the MS Visual C++ redistributable and this is when I said "enough" since no other program using the Visual C++ redistributable have problems. They asked for logs and I sent it but they responded that I have not. When I inquire about the problem to Polar Backup tech support, I was told to reinstall using the repair option. I bought the lifetime storage and after running the program for over three days, I have still over 64,000 files pending.
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